ESG Report

Our strategic commitment to Environmental, Social and Governance best practices advances our culture and drives our purpose of looking out for the colleagues, customers and communities we serve.

The 2020 ESG report provides a comprehensive review of Huntington’s progress on performance dimensions that drive sustainable, long-term value for all our stakeholders and the impacts of our focus on community economic development, diversity and inclusion, and environmental equity and sustainability.

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Executive Message

To our fellow shareholders, customers, colleagues, and community members – Welcome.

When we published our ESG report last year, we were still in the early stages of a pandemic that, in a matter of months, had produced devastating challenges across the globe. We were then, as we are now, grateful to those who worked selflessly to protect the health and well-being of our citizens, families, friends, and neighbors. We are also grateful to our Huntington colleagues for their ability to live our Purpose and look out for each other and our customers in this extraordinary time. We will share many of those stories with you in this report and explain how this experience has prepared us for even greater resilience and prosperity in the years ahead.

Looking back on a year of disruption for so many, we recognize the opportunity we have to continue to be a catalyst for progress on economic and environmental sustainability and social equity. “Our Purpose in Action” is a reflection of the role we seek to play in the recovery and advancement of communities throughout our footprint – but the journey does not end here.

Throughout Huntington’s 156-year history, the country has experienced booms and busts that have challenged us, but also presented opportunities to overcome. Our ability to collectively weather storms, while at the same time helping those around us, further cements our firm belief in the efficacy of shared values. Doing the right thing is good for business and for each other. While we are pleased to highlight our efforts in 2020, we know there is much more to do, and we embrace the challenge.

Stephen D. Steinour
Chairman, President, and Chief Executive Officer

David L. Porteous
Lead Director, Board of Directors

2020 ESG Highlights

Driving Economic Impact and Enhancing Our Communities.

$984 million

In community development loans and investments

#1 Originator

In SBA 7(a) loans in the nation^


Community development loans supporting affordable housing

$16.1 billon

Community development plan completed a year ahead of schedule and committed to a new five-year, $20 billion community development plan

23.5% of Branches

In low-to-moderate income neighborhoods

3,596 Families

In mortgage distress assisted through the Home Savers Program

Our Unwavering Commitment to Diversity,
Equity, and Inclusion


Average base pay equity for women colleagues with the same job titles as men


Average base equity for racially diverse colleagues with the same job titles as non-racially diverse colleagues


Diverse spend with an economic impact of 2,353 jobs supported representing $126 million in supported wages

Diverse Colleagues

66% total colleague diversity and 45%
middle and executive management



Our board represents 38% gender diversity and 15% racial diversity

Social Equity Plan

Adopted a Social Equity Colleague Plan to focus on culture and inclusion, development and career advancement, and talent experience

Delivering on Our Environmental Commitment

Established a renewable energy goal: shifting 50% of our electricity usage to renewable sources by 2035

Our Environmental Footprint Reduction Goals

Indicator Target Reduction (vs. 2017 baseline) Target Year 2020 Percent Reduction (vs. 2017 baseline)*
Greenhouse Gas Emissions
1 of 5
Greenhouse Gas Emissions
2 of 5
3 of 5
Landfill Waste
4 of 5
Paper Printing
5 of 5

*2020 percent reductions were partially driven by our transition to remote work due to the COVID-19 pandemic, as well as our ongoing conservation efforts.

Our Approach to ESG

Huntington strives to support our communities in a responsible manner, contributing to an environment of economic stability and sustainable growth. This comes from being grounded in sound and fair banking principles that support businesses, address community needs, help with housing options, and support philanthropic investment opportunities.

Our colleague-centric approach to talent management supports our purpose, culture, and growth by building engagement, capability, and capacity through integrated talent processes grounded in our commitment to diversity, equity and inclusion.

We are committed to the long-term success of Huntington, as well as those we serve, through strong corporate governance and ethical business practices. Everyday, we strive to operate as a disciplined, trustworthy and moral organization.

Energy conservation and environmental responsibility are priorities for Huntington. We embrace responsible practices regardless of directives from legislation or the marketplace and are committed to creating an environmentally sustainable future through focused environmental management efforts and continued colleague engagement.

Awards and Recognition

Customer Experience and Reputation

J.D. Power
  • Ranked highest in Customer Satisfaction with Mobile Banking Apps among regional banks
  • Ranked second in Dealer Finance Satisfaction (non-captive regional–prime)
  • Ranked second in Online Banking Satisfaction (regional)
  • Ranked second in Retail Banking Satisfaction (North Central region)
2020 Greenwich Excellence Awards

Excellence Awards for U.S. Small Business Banking

  • National: Overall Satisfaction
  • Likelihood to Recommend
  • Cash Management – Overall Satisfaction
  • Cash Management – Customer Service
  • Cash Management – Digital Platform Design
  • Cash Management – Ease of Product


  • Cash Management - Ease of Product


  • Regional: Midwest – Overall Satisfaction
  • Midwest – Cash Management – Overall Satisfaction


  • Forbes Best Employers for Diversity (third consecutive year)
  • Forbes Best Employers for Women (third consecutive year)
  • Received 100% score on the Disability Equality Index – 2017–2020
  • Received 100% score on the Human Rights Campaign Foundation Corporate Equality Index – 2014–2021
  • America’s Best-In-State Employers
  • World’s Best Banks
  • Fortune's 100 Best Places to Work for Diversity 2020
  • Fortune Best Workplace in Financial Services and Insurance – Large Companies

^SBA loans subject to SBA eligibility. Huntington is the #1 SBA 7(a) lender in the region made up of Illinois, Indiana, Kentucky, Ohio, Michigan, West Virginia, and Western Pennsylvania. Source: U.S. Small Business Administration (SBA) from October 1, 2008 to September 30, 2020. Huntington is #1 in the nation in number of SBA 7(a) loans for fiscal year ending September 30, 2020.