ESG Report
Our strategic commitment to Environmental, Social and Governance best practices advances our culture and drives our purpose of looking out for the colleagues, customers and communities we serve.
The 2020 ESG report provides a comprehensive review of Huntington’s progress on performance dimensions that drive sustainable, long-term value for all our stakeholders and the impacts of our focus on community economic development, diversity and inclusion, and environmental equity and sustainability.
Executive Message
To our fellow shareholders, customers, colleagues, and community members – Welcome.
When we published our ESG report last year, we were still in the early stages of a pandemic that, in a matter of months, had produced devastating challenges across the globe. We were then, as we are now, grateful to those who worked selflessly to protect the health and well-being of our citizens, families, friends, and neighbors. We are also grateful to our Huntington colleagues for their ability to live our Purpose and look out for each other and our customers in this extraordinary time. We will share many of those stories with you in this report and explain how this experience has prepared us for even greater resilience and prosperity in the years ahead.
Looking back on a year of disruption for so many, we recognize the opportunity we have to continue to be a catalyst for progress on economic and environmental sustainability and social equity. “Our Purpose in Action” is a reflection of the role we seek to play in the recovery and advancement of communities throughout our footprint – but the journey does not end here.
Throughout Huntington’s 156-year history, the country has experienced booms and busts that have challenged us, but also presented opportunities to overcome. Our ability to collectively weather storms, while at the same time helping those around us, further cements our firm belief in the efficacy of shared values. Doing the right thing is good for business and for each other. While we are pleased to highlight our efforts in 2020, we know there is much more to do, and we embrace the challenge.
Stephen D. Steinour
Chairman, President, and Chief Executive Officer
David L. Porteous
Lead Director,
Board of Directors
2020 ESG Highlights
Driving Economic Impact and Enhancing Our Communities.
$984 million
In community development loans and investments
#1 Originator
In SBA 7(a) loans in the nation^
90
Community development loans supporting affordable housing
$16.1 billon
Community development plan completed a year ahead of schedule and committed to a new five-year, $20 billion community development plan
23.5% of Branches
In low-to-moderate income neighborhoods
3,596 Families
In mortgage distress assisted through the Home Savers Program
Our Unwavering Commitment to Diversity,
Equity, and Inclusion
98%
Average base pay equity for women colleagues with the same job titles as men
99%
Average base equity for racially diverse colleagues with the same job titles as non-racially diverse colleagues
27%
Diverse spend with an economic impact of 2,353 jobs supported representing $126 million in supported wages
Diverse Colleagues
66% total colleague diversity and
45%
middle and executive management
Board
Diversity
Social Equity Plan
Adopted a Social Equity Colleague Plan to focus on culture and inclusion, development and career advancement, and talent experienceDelivering on Our Environmental Commitment
Established a renewable energy goal: shifting 50% of our electricity usage to renewable sources by 2035
Our Environmental Footprint Reduction Goals
| Indicator | Target Reduction (vs. 2017 baseline) | Target Year | 2020 Percent Reduction (vs. 2017 baseline)* | |
|---|---|---|---|---|
|
Greenhouse Gas Emissions
|
31%
|
2027
|
35%
|
|
|
Greenhouse Gas Emissions
|
41%
|
2037
|
35%
|
|
|
Water
|
15%
|
2022
|
14%
|
|
|
Landfill Waste
|
25%
|
2022
|
37%
|
|
|
Paper Printing
|
25%
|
2022
|
49%
|
*2020 percent reductions were partially driven by our transition to remote work due to the COVID-19 pandemic, as well as our ongoing conservation efforts.
Our Approach to ESG
Economic
Social
Governance
Environmental
Awards and Recognition
Customer Experience and Reputation
J.D. Power
- Ranked highest in Customer Satisfaction with Mobile Banking Apps among regional banks
- Ranked second in Dealer Finance Satisfaction (non-captive regional–prime)
- Ranked second in Online Banking Satisfaction (regional)
- Ranked second in Retail Banking Satisfaction (North Central region)
2020 Greenwich Excellence Awards
Excellence Awards for U.S. Small Business Banking
- National: Overall Satisfaction
- Likelihood to Recommend
- Cash Management – Overall Satisfaction
- Cash Management – Customer Service
- Cash Management – Digital Platform Design
- Cash Management – Ease of Product
Design
- Cash Management - Ease of Product
Implementation
- Regional: Midwest – Overall Satisfaction
- Midwest – Cash Management – Overall Satisfaction
Workplace
- Forbes Best Employers for Diversity (third consecutive year)
- Forbes Best Employers for Women (third consecutive year)
- Received 100% score on the Disability Equality Index – 2017–2020
- Received 100% score on the Human Rights Campaign Foundation Corporate Equality Index – 2014–2021
- America’s Best-In-State Employers
- World’s Best Banks
- Fortune's 100 Best Places to Work for Diversity 2020
- Fortune Best Workplace in Financial Services and Insurance – Large Companies
^SBA loans subject to SBA eligibility. Huntington is the #1 SBA 7(a) lender in the region made up of Illinois, Indiana, Kentucky, Ohio, Michigan, West Virginia, and Western Pennsylvania. Source: U.S. Small Business Administration (SBA) from October 1, 2008 to September 30, 2020. Huntington is #1 in the nation in number of SBA 7(a) loans for fiscal year ending September 30, 2020.