Latest branch and call center information

Last updated: 6/15/2020

All Branch Lobbies Now Open

Our customers’ and colleagues’ health and well-being remain one of our top priorities as we continue to follow the guidelines established by local, state, and federal health officials regarding COVID-19.

Carefully considering those guidelines, we have reopened all our branch lobbies in Indiana, Kentucky, Michigan, Ohio, Pennsylvania, West Virginia and Illinois.

Now, in addition to drive-thru, ATM, and online, you may again bank inside any of our branch locations. Each of our branches has procedures in place for your safety and for the safety of our colleagues.

For more information about our safety procedures in our branches and what you can expect for your visit, go to

Note: Several branches located in downtown Cleveland and Indianapolis remain closed. All university locations remain closed. Please call before visiting these locations.

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