Privacy Rights Policy

Your Privacy Rights

Print Privacy Rights Policy

Certain states (for example, California) provide individuals with rights as it relates to the personal information maintained by businesses. If you are eligible for these rights, please review the following Huntington Privacy Rights Policy.

Date This Policy Was Last Updated
January 1, 2020

Right to Know About Personal Information Collected, Disclosed, or Sold

You have the right to request that Huntington disclose what personal information it collects, uses, discloses, and sells. Huntington provides two methods for submitting a verifiable consumer request to know:

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Option 1 Option 2
Submit on online request Call Us
Call our designated Personal Information Rights Request line at (866) 644-9790, daily 6:00 a.m. to midnight ET.

In order to verify your request, we will ask you to provide information (name, date of birth, address, email address, phone number, and last 4 of your Social Security Number). We will use the identifying information you provided to attempt to verify your identity. If necessary, we may also use a third-party provider to assist in verification.

Request for the collection of Personal Information (PI) is limited to the preceding 12 months.

Categories of PI
  • Behavioral
  • Contact and Biographical
  • Demographic
  • Employment
  • Financial
  • Government-Issued
  • Location
  • Medical and Health
  • Payment Card
  • Protected Classifications
  • Unique Persistent Identifiers
  • User Activity
Sources of PI
  • Directly from Individual
  • Government Entities
  • Employer of Individual
  • Credit Bureaus
  • Fraud Prevention Service Provider
  • Data Resellers
  • Directly obtained
  • Affiliates
Purposes of PI Collection
  • Provide/Maintain/Service Account
  • Marketing
  • Data analytics (risk management, marketing)
  • Debt Collection
  • Compliance/Legal/Regulatory
  • Fraud/Safety/Security/Protect Accounts
  • Customer concerns/complaints
Third Parties to which PI is disclosed/sold
  • Service Providers
  • Operating Systems and Platforms
  • Government Entities
  • Borrower's Authorized Third Party
  • Data Analytics Providers
  • Affiliates
  • Consumer Reporting Agencies
Purpose of Sale or Disclosure
  • For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
  • For our marketing purposes— to offer our products and services to you
  • For our affiliates' everyday business purposes — information about your transactions and experience
  • For our affiliates to market to you

Disclosure or Sale of Personal Information

Sale of Personal Information. Huntington has not sold any personal information to third parties in the preceding 12 months. Huntington does not sell personal information of minors under 16 years of age without affirmative authorization.

Disclosure of Personal Information for a Business or Commercial Purpose. Huntington has disclosed personal information to a third party for a business or commercial purpose in the preceding 12 months.

Categories of personal information disclosed to a third party for a business or commercial purpose in the preceding 12 months may include:

Categories of PI
  • Behavioral
  • Contact and Biographical
  • Demographic
  • Employment
  • Financial
  • Government-Issued
  • Location
  • Medical and Health
  • Payment Card
  • Protected Classifications
  • Unique Persistent Identifiers
  • User Activity

Right to Request Deletion of Personal Information
You have the right to request that Huntington delete your personal information collected or maintained by Huntington. Huntington provides two methods for submitting a verifiable consumer request to delete:

Caption for Table, only seen by screen readers
Option 1 Option 2
Submit on online request Call Us
Call our designated Personal Information Rights Request line at (866) 644-9790, daily 6:00 a.m. to midnight ET.

In order to verify your request, we will ask you to provide information (name, date of birth, address, email address, phone number, and last 4 of your Social Security Number). We will use the identifying information you provided to attempt to verify your identify. If necessary, we may also use a third-party provider to assist in verification.

Right to Opt-Out of the Sale of Personal Information
Huntington does not sell personal information. As a result, Huntington does not collect and individuals do not submit a request to opt-out of the sale of their personal information.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
You have the right not to receive discriminatory treatment by Huntington for the exercise of the privacy rights conferred by relevant state privacy laws (such as, the California Consumer Privacy Act of 2018).

Authorized Agent
You will be asked to submit a notarized affidavit authorizing your delegate to act on your behalf. If you do not submit the notarized affidavit within 10 business days, your case may be closed.

Exceptions
Applicable state law may provide exceptions that impact your rights under this Policy. For example, California law provides an exception to compliance with some of the rights under this Policy if the personal information is regulated under the federal Gramm-Leach-Bliley Act.

Contact for More Information
For questions or concerns about the Huntington’s privacy policies and practices, please contact us at privacy@huntington.com.


Still Have Questions?

If you can’t find what you’re looking for, let us know. We’re ready to help in person, online or on the phone.

Call Us

To speak to a customer service representative, call (800) 480-2265, daily 6:00 a.m. to midnight ET.