Huntington Alerts & Card Lock
- Account Alerts: Sign up for alerts to get email and text updates about your Huntington checking, savings, money market or Voice Credit Card® accounts. (Carrier’s message and data rates may apply.) Alerts include low balance, withdrawal, and 24-Hour Grace® alerts for checking and savings accounts. For credit cards, alerts include transaction, payment activity, and Late Fee Grace® alerts. Learn more about alerts and how to sign up.
- Confirm It: We’ll let you know immediately by text, email or automated phone call if we suspect fraud on your Huntington debit or credit card. There is no charge by Huntington for Confirm It texts. Message frequency varies and depends on card use. When you open a Huntington debit or credit card, you are automatically opted in to Confirm It. Learn more about Confirm It and how to opt out.
- Card Lock: When your Huntington debit card isn’t where it should be, you can prevent the card from being used with the Lock Card feature on your Huntington Mobile app. When you find your card, unlock it. It works in real time. Even if you haven’t lost your card, use the app to lock and unlock it whenever you want. Just tap lock card if you suspect fraud to stop anyone from making purchases, taking cash advances, or transferring balances.
- Mastercard ID Theft Alerts™: Mastercard offers cardholders cyber security through ID Theft Alerts, CSID’s proprietary Internet surveillance technology that proactively detects the illegal trading and selling of personally identifiable information (PII) online. At any point in time, ID Theft Alerts is tracking thousands of websites and millions of data points, and alerting cardholders whose personal information they find has been compromised online. This information is being gathered in real-time so that Cardholders have the opportunity to react quickly and take the necessary steps to protect themselves. Enroll at no cost to you. Carrier’s message and data rates may apply.
- Credit Bureau Fraud Alerts: If you are (or believe you are) a victim of fraud or identity theft, you can have a fraud alert placed on your credit report at the three major credit reporting agencies. When a fraud alert is placed on your credit report, it warns prospective lenders that you are a victim of identity theft and that they should take reasonable extra steps to verify your identity before granting credit to the person claiming to be you.
Typically, placing or renewing a fraud alert will allow you to obtain a free credit report from each bureau to help you monitor your credit. For a fraud alert, consumers only need to contact one of the three major credit reporting agencies by phone or online. The law requires that the credit reporting agency notify the other two of the consumer’s fraud alert request.
Two things to note:
- A fraud alert is available at no charge.
- An initial fraud alert will be active for 90 days, but it could be renewed for another 90 days after the first alert expires. There is also the option to apply for an extended fraud alert that will last for seven years.
1Carrier’s message and data charges may apply.
If you have more questions, please contact us
We’re ready to help in person, online or on the phone. If you are sending an email, learn about our Secure Mail option.
To speak to a customer service representative, call (800) 480-2265, daily 7:00 a.m. to 7:00 p.m. ET.