Understanding Phishing Scams

Fraud is on the rise. Scammers are getting smarter. Help protect yourself from phishing scams.


How Do Phishing Scams Work?

Phishing scams are attempts by someone to deceive you into disclosing personal or financial information that they can use to steal your money, identity or both. Attempts come through emails, phone calls and texts, and target all ages, all income levels, and businesses as well as individuals.

By posing as someone you know, or as a legitimate company such as your bank, the fraudster asks you to provide or verify personal information such as a Social Security Number, account numbers and/or password/login information.

Phishing scams usually have two things in common:

  1. They create a sense of urgency to get you to respond.
  2. They ask for information they should already have.
Remember: Huntington will never ask you for account numbers or passwords by phone email or text.

Common Types of Phishing Scams

Email (Phishing)

Designed to look legitimate, these emails trick you into giving out personal or financial information, or clicking on a malicious link.

Phone (Vishing)

The caller claims to be from a bank/IRS or asks for personal or financial information to help a family member or friend in trouble.

Text (Smishing)

Texts (SMS messages) can appear to be from a person or company you know to trick you into clicking a link or texting back personal information.

Beware Fake Mobile Banking Apps

Fraudsters may develop and publish fake mobile banking applications designed to look like an official Huntington Mobile Banking app in order to collect personal information, including username/password, with the goal to commit identity theft or account takeover.

The Huntington Mobile App is only available from the Apple App Store (iOS) and Google Play (Android). Any mobile apps advertised on third-party sites should not be used downloaded. The developer or author of the application is Huntington National Bank.


Tips to Help Spot Phishing

At Huntington, protecting your personal and financial information is a top priority. Read our checklists to learn how to spot phishing scams and for tips that may help protect you from phishing scams.

Download the Checklist


If you have more questions, please contact us

We’re ready to help in person, online or on the phone. If you are sending an email, learn about our Secure Mail option.

Call Us
To speak to a customer service representative, call (800) 480-2265.

Email ID Theft Department
For ID Theft involving credit products, please provide an affidavit with your secure email submission.