We believe accessible banking is essential, not optional. That’s why we craft every experience with inclusion in mind. Whether you're using our mobile app, visiting a branch, or accessing an ATM, we’re committed to making it easy for everyone to bank with confidence, clarity, and dignity.
Accessibility is part of how we care. That’s why we review every branch for alignment with the Americans with Disabilities Act, including features like parking, signage, walkways, entrances, counters, and vaults, so you can bank with ease, not barriers.
Have a suggestion? We’re listening. Please contact us and share how we can help improve your experience. From outside the U.S., call +1 (616) 355-8828. Available daily from 6 a.m. to midnight ET. Please note this is not a toll-free number.
Crafted with care. Built for everyone.
MagnusCards® is a free app that teaches life skills and empowers independence through visual step-by-step guidance.
MagnusCards is making independence easier to achieve for newcomers to the community, non-English speakers, autistic and neurodivergent individuals, and people new to banking.
MagnusCards® and the Magnusmode logo are a trademark of Magnusmode Limited
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Google Play® and the Google Play logo are trademarks of Google LLC.