Mortgage Payment Assistance
We understand the challenges homeowners are facing these days. At Huntington, we can help you understand your options if you are having difficulty making mortgage loan payments, have experienced a hardship, or need assistance with a matured mortgage loan.
Our Home Savers colleagues are prepared to answer your payment-related questions and help you with other possible options. If you need to speak with someone immediately, please contact us at (800) 323-9865.
Learn about mortgage relief and protections
Answer: Under the Cares Act, borrowers hit hard by the pandemic and having trouble making their mortgage payments were provided with certain protections. One of those protections gave borrowers the right to ask for and receive payment forbearance, which permits them to temporarily stop making mortgage payments.
Answer: Payment forbearance is when your mortgage servicer or lender allows you to pause or reduce your payments for a limited period of time.
Answer: Under a payment forbearance plan, the lender agrees to accept reduced payments or no payments at all for an extended period of time. At the end of the forbearance period, the borrower has several options including the ability to defer the missed payments to the end of the loan.
Answer: If you are experiencing difficulties making your mortgage payments, you are encouraged to contact your lender or loan servicer directly to inquire about foreclosure prevention options that are available.
Learn about your mortgage assistance options
Contact us today to discuss the repayment options that may be available to you. Call us toll-free at (800) 323-9865.
- 8 a.m.–9 p.m. ET, Monday–Friday
- 8 a.m.–1 p.m. ET, Saturday
You may also contact a HUD counselor for further assistance. To find a HUD counselor in your area, contact HUD at www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm or call (800) 569-4287.
Find out if your loan is owned by FNMA (Fannie Mae) or by FHLMC (Freddie Mac) by checking the following links:
If your loan is Fannie Mae or Freddie Mac owned or a government insured loan (FHA or VA) download and print the Borrower Request for Assistance packet.
If your loan is none of the above or you are unable to determine, download and print the Huntington Borrower Request for Assistance packet.
Please mail it to:
Huntington National Bank
Home Savers Department
5555 Cleveland Ave.
Columbus, Ohio 43231
Or fax it to (614) 480-6602
All lending products are subject to application and credit approval. Home equity loans and lines also subject to acceptable appraisal and title search.