Financial relief efforts for homeowners impacted by COVID-19. Learn More ›

Homeowner Payment Help

We understand the challenges homeowners are facing these days. And we can possibly help you find solutions if you are having difficulty making your loan payments, have a hardship, or need assistance with a matured mortgage loan. Our Home Savers colleagues are prepared to answer your payment-related questions and help you with other possible workout options. At your convenience please contact us to discuss your payment difficulties.


If the conditions are right, we may be able to refinance your loan into a lower payment. For those with a home equity loan or line (second mortgage), we may be able to combine the loan with your first mortgage to lower your overall mortgage payment as long as there is sufficient property equity. Whether you have your first mortgage with Huntington or another lender, the combination of the first mortgage and second may be a possible option.
This is an agreement where you have the ability to make your regular payment and a portion of the past due amount monthly to bring your account current.
If you can make your monthly payments on your loan, but you do not have the available funds to bring the account current or you cannot afford the total amount of your current payment, we may be able to modify the terms of your original loan agreement to make the payments more affordable.
If you have a FHA loan, you may qualify for an interest-free loan from your mortgage guarantor in order to bring your account current.
We may agree to take a market sale price that is less than the amount still owed on the property.
A deed can be given by the borrower/mortgager to the lender or mortgagee to avoid foreclosure.

Get Started:

Find out if your loan is owned by FNMA (Fannie Mae) or by FHLMC (Freddie Mac) by checking the following links:

    Fannie Mae
    Freddie Mac

If your loan is Fannie Mae or Freddie Mac owned or a government insured loan (FHA or VA) download and print the Borrower Request for Assistance packet.

If your loan is none of the above or you are unable to determine, download and print the Huntington Borrower Request for Assistance packet.
Please mail it to:

Huntington National Bank
Home Savers Department
5555 Cleveland Ave.
Columbus, Ohio 43231 
Attn: GW2W40

Or fax it to 614-480-6602.

Contact us today to discuss the repayment options that may be available to you.
Call us toll-free at 1-800-323-9865.

Business Hours
8 a.m.–9 p.m. ET, Monday–Friday
8 a.m.–1 p.m. ET, Saturday

You may also contact a HUD counselor for further assistance.
To find a HUD counselor in your area, contact HUD at or call 1-800-569-4287.

Request a Callback

We'll get back to you shortly

All lending products are subject to application and credit approval. Home equity loans and lines also subject to acceptable appraisal and title search.