Why do I need a verification code?

Verifying your identity is part of online security features that let us know you’ve logged into your accounts—and not someone pretending to be you.

Identity verification appears as a precaution when we don’t recognize the setup you’re currently using. This may be because:

• You haven’t registered your current device in Online Banking as one you often use
• You’re logging in on a new device for the first time
• You’re using a different web browser than usual
• You installed a browser patch or update
• You modified your computer, operating system or software settings 
• You cleared your cookies, or your browser blocks them

What are cookies?

Cookies are small computer files that store basic information about your interactions with a website. We use cookies on huntington.com to identify fraud, protect your login information and provide you fast, reliable access to your accounts.

Web browsers have settings that block or delete cookies. To skip identity verification in future, make sure your web browser accepts cookies from huntington.com. View your browser’s Help section for instructions on reviewing your cookie settings.

If you continue to experience difficulty, give us a call at (877) 932-2265.