About your TM Service

Welcome to Vault Services

Vault Services at Huntington Bank provide businesses with quick access to deposited funds and the ability to place coin and currency orders when convenient.

Essentials to know

Key things to know about Vault Services

    Action Items

    What you need to do

    Cash orders

    • Continue to follow your current Veritex Bank process to order cash for delivery through Tuesday, January 20, 2026.
    • Beginning with orders requesting delivery on or after Wednesday, January 21, 2026, call Huntington Bank’s telephone ordering service at (800) 462-0029. The standard ordering deadline is 10:30 a.m. local time.

    Deposit tickets

    • Look for new deposit tickets sent to your location in advance of the transition.
    • Begin using your new Huntington Bank deposit tickets with the deposits picked up from your location starting on Friday, January 16, 2026.
    • Prepare a single deposit ticket for each deposit bag that is sent to the vault. Each deposit requires a MICR-encoded deposit ticket with the expected total for that deposit.

    Frequently Asked Questions

    Cash orders must be placed by 10:30 a.m. local time via the telephone ordering service for the order to be packed and released that day.

    Cash only deposits received by the processing cash vault before 6:00 p.m. local time will be verified and credited that day.

    Deposits containing checks received by the processing cash vault before 4:00 p.m. local time will be verified and credited that day.

    For support with Vault Services, please contact Treasury Management Customer Service at (800) 480-4862, Monday through Friday, 7:30 a.m. to 6:00 p.m. ET.