Essentials to know

Key things to know about Vault Services

Frequently Asked Questions

Cash orders must be placed by 10:30 a.m. local time via the telephone ordering service for the order to be packed and released on that day.

Cash only deposits received by the processing cash vault before 6:00 p.m. local time will be verified and credited that day.

Deposits containing checks received by the processing cash vault before 4:00 p.m. local time will be verified and credited that day.

For support with Vault Services, please contact Treasury Management Customer Service at (800) 480-4862, Monday through Friday, 7:30 a.m. to 6:00 p.m. ET.