What to do now that your accounts have transitioned

Log in to Business Online

On huntington.com, select Login, then choose the Commercial tab. Enter your username, Company ID, and password.

Download the app

Download the Huntington Commercial Mobile App. You must log in to Business Online before using the app.

Reestablish transfers and payments

Set up any recurring or future-dated transfers. Use Bill Pay or ACH origination for transfers to external accounts.

Validate Bill Pay information

Review payees and scheduled payments and adjust “send on” dates as needed to avoid late payments.

Manage your alerts

You will be automatically enrolled in administrative alerts. Additional alerts can be set up after login, see Business Online Alerts to learn more about customizing alerts for your Huntington business accounts.

Enroll in eStatements (Administrators only)

To continue receiving paperless statements, reenroll in eStatements through Huntington Business Online.

Update your company profile

Review users and permissions and make updates as needed. Any changes you made after May 19, 2026, in Cadence Commercial Center did not transfer and will need to be reestablished.

Reference these documents to help with your transition

Key information about your Bill Pay

What transferred and what didn't

  • Payees were transferred automatically to your new Huntington checking account.
  • If your new Huntington account is a money market, your payees did not transfer. You will need to set up these payees using a checking account.
  • If the person who set up or manages Bill Pay is not an owner of the checking account used for payments, the payees and payments did not transfer.
  • Huntington does not support electronic bills (eBills). If you used eBills at Cadence, your payment may have been made automatically for the full amount due. At Huntington, you’ll enter your payment amount each month if your bill varies. If your payment amount stays the same, you can set up a recurring payment.
  • Auto payments set up using eBills do not continue. If an eBill auto payment was scheduled before the transition and was to be paid after June 22, Huntington processed that one payment. Future payments will need to be set up using Bill Pay.

Bill Pay Timing

  • Payments are withdrawn on the “send on” date, not the due date.
  • Existing payments used the prior delivery date as the new “send on” date, which could cause late payments.
  • Review and update all future and recurring payments:
    • Allow 2 business days for electronic payments
    • Allow 5 business days for check payments
  • Some payees may receive checks instead of electronic payments. Choose earlier send dates and confirm payee details match your paper bill.
  • Payments scheduled on weekends or holidays send on the next business day.

Bill Pay History

  • Six months of Bill Pay history appear in Payments history.
  • Historical bill pay transactions older than six months show in your deposit account transaction history.

Treasury Management transition resources

If your business uses TM services, refer to your separate TM communications and visit the dedicated page for more details.

Commercial banking mobile app

Banking that moves with your business

Bank smarter, wherever you are. Our Commercial Mobile App gives you the flexibility to manage accounts, approve transactions, and monitor activity.

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Online Banking FAQs

  • Administrators can log in at huntington.com or through the Huntington Commercial Mobile App using the Company ID, username, and password you created during the preview period. Once logged in, you must grant access to your company’s users before they can sign in.
  • Users can log in once your Administrator grants you access in Business Online. After access is granted, you’ll receive an email with your first time login instructions.

If you did not complete setup before the transition:

  • Administrators can complete first-time login using the emailed link or by visiting huntington.com and selecting Login, then Commercial, then Enroll Now. After logging in, the Administrator must accept the required Agreements and grant access to company users.
  • Users cannot enroll independently. Your company Administrator must grant you access in Business Online before you can log in. Once access is granted, you’ll receive an email with your first-time login instructions.

Yes. Your account information transferred and is available in Business Online.

Bill Pay payees linked to a checking account transferred automatically as long as the person who owns/manages the Bill Pay account is the owner of the checking account.

Your account statements will be delivered by mail until you enroll in eStatements through Business Online. Your Cadence Bank statement history will be available once you log in.

No. Alerts will need to be set up again in Business Online. Administrators will automatically receive administrative alerts by email for any changes made to company profiles or permissions. All users can then choose their own balance, transaction, and security alerts once logged in to Business Online.

Yes. You can export account information from Business Online to Quicken®, QuickBooks®, or to a .CSV, Excel, or BAI file for use with other financial management tools.

If your business uses TM services, visit the TM Transition site. Please also refer to the communications that were mailed to you.

Online banking for personal accounts is available through Huntington Online Banking. If you also use Cadence Online Banking for personal accounts, those accounts transitioned to Huntington Online Banking. Visit huntington.com/CadenceBank/Online-Banking for details.

Disclosures

Third-party product, service and business names are trademarks/service marks of their respective owners.