Key dates to keep in mind

Tuesday, May 26, 2026

Business Online preview period

  • Beginning May 26, preview Business Online using the credentials emailed to you from Huntington Bank.
  • Administrators must accept the Huntington Business Online Access and Bill Pay Agreement, which governs the use of these services, before other users can be granted access. View copy of Agreement.
  • Administrators and users can log in to review information and complete set-up steps. Transactions will not be available during the preview period.

Thursday, June 18, 2026

Business Online preview period ends

Access to Business Online preview period ends at 5:00 p.m. ET.

Online banking access

  • Cadence Bill Pay access ends at 6:00 a.m. ET.
  • Cadence Commercial Center access ends at 7:00 p.m. ET.

Friday, June 19 – Sunday, June 21, 2026

Online and mobile banking availability

Online and mobile banking services will be unavailable through the weekend.

Monday, June 22, 2026

Online, mobile banking and payments

  • You can access your accounts through Business Online beginning at 8:00 a.m. ET.
  • Download the Huntington Commercial Mobile App to manage your business on the go. Note: Administrators must first log in to Business Online and grant access to company users.

Steps to take during the
Business Online preview period

For Administrators

  • Use the first-time login link emailed to you on May 26 to access Business Online.
  • Accept the Business Online Access and Bill Pay Agreements. You must complete this step before other users can access the platform. Review a copy of the Agreement.
  • Review your company profile, users, and permissions under the Administration tab and make any necessary updates.
  • Review your ACH and wire templates and update or recreate them as needed.
  • Become familiar with the platform’s features ahead of June 22.

For Users

  • Use the first-time login link sent to you on May 26 to access Business Online.
  • Review your account information and become familiar with the platform.
  • Note that access is view-only during the preview period. Transactions will be available beginning June 22, when accounts move to Huntington Bank.

What to do before Thursday, June 18, 2026

Document your transfers

Recurring and future-dated transfers will not carry over automatically. Make note of any transfers you will need to reestablish starting June 22.

Save your Bill Pay information and history

Your transaction history and Bill Pay details will transfer, but you may want to download and save your payee list and any Bill Pay history you want to keep for your records.

Adjust upcoming bill payments

If you have payments scheduled shortly after June 22, consider sending them before June 18 to help avoid delays during the transition.

Review your Treasury Management (TM) services

If your business uses TM services, visit the Treasury Management transition page for key dates, details, and required actions.

What to do beginning Monday, June 22, 2026

Log in to Business Online

On huntington.com, select Login, then choose the Commercial tab. Enter your username, Company ID, and password.

Download the app

Download the Huntington Commercial Mobile App. You must log in to Business Online before using the app.

Reestablish transfers and payments

Set up any recurring or future-dated transfers. Use Bill Pay or ACH origination for transfers to external accounts.

Validate Bill Pay information

Review payees and scheduled payments and adjust “send on” dates as needed to avoid late payments.

Manage your alerts

You will be automatically enrolled in administrative alerts. Additional alerts can be set up after login, see Business Online Alerts to learn more about customizing alerts for your Huntington business accounts.

Enroll in eStatements (Administrators only)

To continue receiving paperless statements, reenroll in eStatements through Huntington Business Online.

Update your company profile

Review users and permissions and make updates as needed. Any changes made after May 19, 2026, in Cadence Commercial Center will not be transferred and will need to be reestablished.

Reference these documents to help with your transition

Key information about your Bill Pay

What transfers and what doesn’t

  • Payees will transfer automatically to your new Huntington checking account.
  • If your new Huntington account is a money market, your payees will not transfer. You will need to set up these payees using a checking account.
  • If the person who set up or manages Bill Pay is not an owner of the checking account used for payments, the payees and payments will not transfer.
  • Huntington does not support electronic bills (eBills). If you used eBills at Cadence, your payment may have been made automatically for the full amount due. At Huntington, you’ll enter your payment amount each month if your bill varies. If your payment amount stays the same, you can set up a recurring payment.
  • Auto payments set up using eBills will not continue after the transition. If an eBill auto payment was scheduled before the transition and is to be paid after June 22, Huntington will process that one payment. Future payments will need to be set up using Bill Pay.

Bill Pay Timing

  • Payments are withdrawn on the “send on” date, not the due date.
  • Existing payments will use the prior delivery date as the new “send on” date, which could cause late payments.
  • Review and update all future and recurring payments:
    • Allow 2 business days for electronic payments
    • Allow 5 business days for check payments
  • Some payees may receive checks instead of electronic payments. Choose earlier send dates and confirm payee details match your paper bill.
  • Payments scheduled on weekends or holidays send on the next business day.

Bill Pay History

  • Six months of Bill Pay history will appear in Payments history.
  • Historical bill pay transactions older than six months will show in your deposit account transaction history.

Treasury Management transition resources

If your business uses TM services, refer to your separate TM communications and visit the dedicated page for more details, including key activities to complete during the Preview Period.

Commercial banking mobile app

Banking that moves with your business

Bank smarter, wherever you are. Our Commercial Mobile App gives you the flexibility to manage accounts, approve transactions, and monitor activity.

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Online Banking FAQs

Administrators and users can access Business Online during the preview period from Tuesday, May 26 through Thursday, June 18, 2026. During this time, access is view-only and transactions are not available. Full access begins Monday, June 22, 2026 at 8:00 a.m. ET.

Cadence Bill Pay access ends at 6:00 a.m. ET on Thursday, June 18, 2026. Cadence Bank Commercial Center access ends at 7:00 p.m. ET on Thursday, June 18. There will be no digital banking access from Friday, June 19 through Sunday, June 21.

Use the username, new company ID, and password emailed to you from Huntington Bank on May 26.

If you do not complete setup before the transition:

  • Administrators can complete first-time login on or after Monday, June 22, 2026, using the emailed link or by visiting huntington.com and selecting Login, then Commercial, then Enroll Now. After logging in, the Administrator must accept the required Agreements and grant access to company users.
  • Users cannot enroll independently. Your company Administrator must grant you access in Business Online before you can log in. Once access is granted, you’ll receive an email with your first-time login instructions.

You will not be able to see accounts, transactions or balances during the preview period. This information will be available on June 22 after your account fully transitions to Business Online.

Bill Pay payees linked to a checking account will transfer automatically as long as the person who owns/manages the Bill Pay account is the owner of the checking account.

If your business previously received eStatements at Cadence Bank, your Administrator will need to enroll again in Business Online beginning Monday, June 22, 2026. Until then, statements will be delivered by mail. Your Cadence Bank statement history will transfer and be available once you log in.

No. Alerts will need to be set up again in Business Online after Monday, June 22, 2026. Administrators will automatically receive administrative alerts by email for any changes made to company profiles or permissions. All users can then choose their own balance, transaction, and security alerts once logged in to Business Online.

Yes. You can export account information from Business Online to Quicken®, QuickBooks®, or to a .CSV, Excel, or BAI file for use with other financial management tools.

If your business uses TM services, visit the TM Transition site for details, resources, and steps to take to support a smooth transition.

Online banking for personal accounts is available through Huntington Online Banking. If you also use Cadence Online Banking for personal accounts, those accounts will move to Huntington Online Banking. Visit huntington.com/CadenceBank/Online-Banking for details.

Disclosures

Third-party product, service and business names are trademarks/service marks of their respective owners.