About your TM Service

If you currently use Positive Pay services through Veritex Bank online banking, you will be set up on Huntington Business Online to review and decision Check Positive Pay exceptions.

• Friday, January 16, 2026 will be the last day when you log in to your Veritex Bank online banking service to review and decision exception items (by 1:00 p.m. ET).
• Tuesday, January 20, 2026 will be the first day to begin providing your check issue files to Huntington Bank.
• Wednesday, January 21, 2026 will be the first day to log in to Huntington Business Online to review and decision Check Positive Pay exception items.

Additional security levels available with Check Positive Pay include:

Dual Authorization: This is an optional control that segregates the decision and approval processes, thereby effectively minimizing the risk of both internal fraud and human keying errors.

Teller Positive Pay: This service is automatically included with Check Positive Pay. Utilizing the information from your check issue file, Huntington Bank will match checks presented at the Huntington Bank teller line in real time to ensure that the check number, check amount, and payee name (if utilized) are correct.

• If these items do not match, the teller system will reject the requested transaction for the reason “No match to POS PAY File, Refer to Maker.”
• If they do match, the check will be cashed as requested.

Payee Positive Pay (also known as payee verification, payee match or payee validation): This service matches the name provided on the check issue file with the name that appears on the actual check, thereby increasing the level of security.

Maximum Dollar Feature: This feature allows you to set maximum dollar limitations on your account (i.e., do not pay any checks exceeding $10,000). If an item is received that is in excess of the defined Maximum Dollar Amount, that item will be presented as an exception requiring a pay/return decision.

Stale Date Feature: This feature allows you to set stale date limitations on your account (i.e., do not pay any checks after 180 days). If an item is received that is stale, that item will be presented as an exception requiring a pay/return decision.

Yes. The Check Positive Pay email alert notification options include:

• Exceptions available
• No exceptions
• Reminder that decisions need to be made (11:00 a.m. or 12:00 p.m. ET options)
• Approval required (if entitled for dual approval)
• Check issue file

Your ACH Positive Pay service will be transitioned to Huntington Bank and you will be set up on Huntington Business Online to review and decision suspended items. Suspended items will display in Business Online under ACH Positive Pay > Pending Decision.

• Friday, January 16, 2026 will be the last day when you log in to your Veritex Bank online banking service to review and decision suspended items. It is important that all suspended items that come in that day are decisioned by 1:00 p.m. ET. If decisions are not made by that time, your default decision will be applied.
• Tuesday, January 20, 2026 will be the first day to log in to Huntington Business Online to review and accept or refuse suspended items. The cutoff time for decisioning ACH items at Huntington Bank is next business day by 6:30 p.m. ET, Monday through Friday. If the decisions are not made by that time, the items will be returned.

Yes. Dual approval is an optional control offered for ACH Positive Pay decisions and filters. Please contact your Treasury Management team to establish dual administration approvals for ACH Positive Pay.

Yes. Several alert notifications can be established for ACH Positive Pay under either User or Group. Alert options include:

• Items that meet your defined filter and posted to your account
• Suspended transactions needing a decision
• Items being returned/rejected
• Items that were paid
• Filters that were created
• Dual approval required

Yes. Please provide your ACH debit vendors with your new account and routing numbers to use beginning January 20, 2026.