Question 1

What is the difference between an overdraft and a return?

Accepted Answer

When you do not have enough money in your account, the bank decides whether it will pay or return an item based on your overdraft elections.
An overdraft occurs when you don't have enough money in your account to cover a transaction and the bank pays it. Examples are overdrafts caused by check, in-person withdrawal, debit card purchase, ATM withdrawal, or other electronic means.
A return occurs when you don’t have enough money in your account to cover a transaction and the bank does not pay it. Examples of returns include checks and electronic payments.

Question 2

How does 24-Hour Grace work on overdrafts and returns?

Accepted Answer

24-Hour Grace: Overdrafts
We will not charge an overdraft fee unless your account is overdrawn by more than $50. When your account is overdrawn by more than $50, 24-Hour Grace gives you more time to make a deposit and avoid overdraft fees. Just make a deposit or transfer that brings your account to a positive balance, before midnight Central Time on the next business day.
We understand that overdrafts happen. If you are enrolled in Standby Cash, you can access your Standby Cash credit line for help. If you believe you're going to overdraw your account, you can use Standby Cash and make a transfer to prevent the overdraft from occurring.
Example:
Let’s say you start the day with $50 in your account and spend $150 at the grocery store, your account balance is now -$100. With 24-Hour Grace, we give you until midnight Central Time on the next business day to make a deposit or transfer and avoid overdraft fees.
Make a deposit or transfer that brings your account to a positive balance, including new transactions that are being processed that day, and we’ll waive the overdraft fees.

24-Hour Grace: Returns
If you forgot about a check you wrote, or an automatic payment that was scheduled to debit your account, and you don’t have enough funds in your account, 24-Hour Grace gives you more time to make a deposit to cover any transactions that we would have returned unpaid. Just make a deposit or transfer to bring your account balance positive, including new transactions from that day (such as debit card transactions, written checks, and scheduled automatic payments) plus the total amount of possible return transactions before midnight Central Time of the next business day. If not, the transactions will be returned unpaid, and you may incur fees from the merchant.
We understand that overdrafts happen. If you are enrolled in Standby Cash, you can access your Standby Cash credit line for help. If you believe you're going to overdraw your account, you can use Standby Cash and make a transfer to prevent the overdraft from occurring.
Example:
You have $50 in your account when your $1,500 mortgage is scheduled to auto-pay that day. If we decide not to pay that into overdraft, we’ll give you more time to make a deposit and have your mortgage paid with 24-Hour Grace.
Make a deposit or transfer that covers the total amount of your possible return transactions, plus any new transactions that are being processed that day, and we'll pay your transaction.

Question 3

Which transactions are covered under 24-Hour Grace?

Accepted Answer

24-Hour Grace applies to the following transactions:
- Overdrafts—Huntington pays a transaction when you don’t have enough money in your account.
- Returns—Huntington does not pay a check or electronic (ACH) payment when you don’t have enough money in your account. Not all returns may be eligible for 24-Hour Grace.
24-Hour Grace gives you time to act—it doesn’t act for you.

Question 4

Why are some of my checks and automatic payments eligible for 24-Hour Grace and others are not?

Accepted Answer

It’s the bank’s decision whether to make these payments eligible for 24-Hour Grace. Generally, this decision depends on multiple factors related to your banking relationship.

Question 5

What happens with the checks and automatic payments that are not eligible for 24-Hour Grace?

Accepted Answer

Check and automatic (ACH) payments not eligible for 24-Hour Grace will not be paid even if you make a deposit to cover these items the next business day. You may incur fees from the merchant if your items are returned.

Question 6

How do I know if 24-Hour Grace is active?

Accepted Answer

Customers enrolled in Huntington Heads Up® alerts will receive an email (and/or a text message or push alert) on the morning that they need to make a deposit for 24-Hour Grace. These alerts will let you know whether you have overdraft transactions, possible returned transaction eligible for 24-Hour Grace, or returns not eligible for 24-Hour Grace that you need to address. Additionally, online banking customers will see a notification in their online or mobile Account Details if they are in 24-Hour Grace and a summary of the possible returned transactions.

Question 7

If I sign up for email or text and push alerts, when will I get them?

Accepted Answer

These alerts and messages are scheduled for delivery the morning of the same business day you need to make a deposit to take advantage of 24-Hour Grace.

Question 8

Do I need to opt-in for overdraft options to use 24-Hour Grace?

Accepted Answer

To take advantage of 24-Hour Grace for overdraft fee relief, you must give us permission to overdraw your account (opt-in for overdraft options). However, you do not have to opt in for overdraft options to use 24-Hour Grace to avoid returns and have your possible returns paid.

Question 9

How can I find my account balance?

Accepted Answer

We offer several self-service channels to check your account balance: online and mobile banking, text, and email alerts, and through our ATMs and telephone banking service.

Question 10

Will my account balance reflect the correct amount I need to deposit?

Accepted Answer

You need to check your account balance, but that’s not all. Transactions come to us from many networks and sources at many different times during the day. Some transactions are posted to your account throughout the day, but others can’t be posted until late in the day or very early the next morning when we run our processing. Only you know which checks you wrote or payments you authorized before they get to us, so the best way to stay on top of your correct balance is to continue keeping track of all your transactions.

Question 11

Does 24-Hour Grace let me write a check or make a debit card purchase when I don’t have enough money in my account?

Accepted Answer

No. 24-Hour Grace is not an overdraft service that lets you spend more money than you have. Instead, it's a service that gives you more time to make a deposit to avoid overdraft fees and have your possible returns paid.

Question 12

How much do I need to deposit to avoid overdraft fees and returns?

Accepted Answer

Overdrafts Only
If your account is overdrawn, make a deposit or transfer that brings your account balance positive (or to at least -$50), including new transactions from that day (such as debit card transactions, written checks, and scheduled automatic payments), and we’ll waive overdraft fees.
Example:
Let’s say you start the day with $50 in your account and spend $150 at the grocery store, your account balance is now -$100. With 24-Hour Grace, we give you until midnight Central Time on the next business day to make a deposit or transfer and avoid overdraft fees.
Make a deposit or transfer that brings your account balance positive, including new transactions that are being processed that day, and we’ll waive the overdraft fees. In this example, making a deposit of at least $50 would be enough to waive the overdraft fees ($150 grocery bill - $50 already in your account - $50 cushion).

Eligible Returns Only
If your account has returns eligible for 24-Hour Grace (but is not overdrawn), and you make a deposit that covers the total amount of possible return transactions plus any new transactions from that day (such as debit card transactions, written checks, and scheduled automatic payments), we’ll pay the possible return transactions. If a sufficient deposit is not made, the transactions will be returned unpaid.
Example:
You have $60 in your account when your $1,500 mortgage and $100 electric bill are scheduled to auto-pay that day. If we decide not to pay those into overdraft, we’ll give you more time to make a deposit and have your transactions paid with 24-Hour Grace.
Make a deposit or transfer that covers the total amount of your possible return transactions, plus any new transactions that are being processed that day, and we’ll pay your transactions. In this example, a deposit of at least $1,490 ($1,500 mortgage + $100 electric bill - $60 account balance - $50 cushion) would be enough to pay your transactions. Any deposit less than $1,490 would result in both the mortgage and electric bill being returned unpaid even if the deposit was enough to cover one transaction or the other.

Overdrafts & Eligible Returns
If your account is overdrawn and has eligible returns, make a deposit or transfer that brings your account balance positive (or to at least -$50), including new transactions from that day (such as debit card transactions, written checks, and scheduled automatic payments) plus the total amount of possible return transactions, and we’ll waive overdraft fees and pay the possible return transactions.
If your deposit is enough to bring your account balance positive (or to at least -$50) but not enough to cover the total amount of possible return transactions, we’ll waive the overdraft fees but your possible return transactions will be returned unpaid and you may incur merchant fees.
Example:
Let’s say you have $60 in your account when you spend $200 on groceries with your debit card. That same day, the $700 check you wrote to cover rent is being processed. With 24-Hour Grace, we’ll give you more time to make a deposit, avoid overdraft fees, and have your transactions paid (if we decide not to pay your rent into overdraft).
Make a deposit or transfer that brings your account balance positive, including new transactions that are being processed that day, plus the total amount of your possible return transactions, and we’ll waive the overdraft fees and pay your rent. In this example, a deposit of at least $790 ($700 rent + $200 groceries - $60 account balance - $50 cushion) would be enough to waive all overdraft fees and pay your rent. A deposit less than $790 but enough to bring your account balance above -$50 would waive the overdraft fees, but your rent would be returned unpaid. A deposit of less than $90 would result in overdraft fees charged and your rent would be returned unpaid.

Question 13

When should I make a deposit to avoid overdraft fees and returns?

Accepted Answer

You have until before midnight the next business day after your account is overdrawn. A deposit at a Huntington branch needs to be made before branch closing time on the next business day. A deposit, or transfer at an ATM, through online or mobile banking or through our telephone banking service needs to be made before midnight that next business day.

Question 14

What type of deposits can I make to avoid overdraft fees and returns?

Accepted Answer

Acceptable forms of payments include cash or valid check. You can also transfer funds electronically at an ATM, or through our online, mobile, or telephone banking services. Qualifying customers can also access their Standby Cash credit line for help while they're in the 24-Hour Grace window. If you believe you're going to overdraw your account, you can use Standby Cash and make a transfer to prevent the overdraft from occurring.

Question 15

Do I also need to cover overdraft fees from the overdrafts from the prior day?

Accepted Answer

You don’t have to deposit an extra amount to cover the overdraft fees for overdrafts from the prior day. We’ll waive those fees as long as you bring your balance positive (including today’s transactions) and cover the total amount of the possible returned transactions.

Question 16

Where can I make a deposit or transfer by midnight Central Time that will account for 24-Hour Grace?

Accepted Answer

You can make a deposit or transfer at one of our ATMs or branches, or you can make a transfer through our mobile, online, or telephone banking services. For example, a deposit of cash or a check at a Huntington ATM at 11:30 p.m. CT will count, or an online transfer at 11:30 p.m. CT will count.

Question 17

Will a deposit at a night depository or drop box at a branch before midnight Central Time count for 24-Hour Grace?

Accepted Answer

No. You should always use an ATM to make an afterhours deposit at a branch. You should not use a night depository or drop box, but if you do, that deposit will be credited to your account no earlier than the business day after the day of deposit and will not meet the 24-Hour Grace deadline.

Question 18

What if I miss the deadline by only a few minutes?

Accepted Answer

Unfortunately, if we receive the deposit on midnight Central Time on the next business day or after, your account is considered overdrawn and it will be too late for 24-Hour Grace to work. The deposit must be made before midnight Central Time (or before branch closing time if made at a branch).

Question 19

Do any forms of deposit cause delays?

Accepted Answer

While access to certain deposits may be delayed due to holds or our funds availability policy, this will most likely impact payment of your possible return transaction. However, we will still waive the overdraft fees if your deposit is sufficient for 24-Hour Grace.

Question 20

What is the “next business day”?

Accepted Answer

Business days are Monday through Friday. Saturdays, Sundays, and federal banking holidays are not business days even if our banking offices, ATMs, website, or other services are open or available for use on those days. So, for example, if the overdraft occurs on Friday, you have until before midnight Central Time on Monday (the next business day) to fix the problem. If that Monday is a federal holiday, you have until before midnight Central Time on Tuesday. If you want to make a deposit at a branch, it needs to be before branch closing time.

Question 21

Are there other ways to avoid fees?

Accepted Answer

The best way to protect yourself from overdraft fees and returns is to know your balance and be sure you don’t spend money you don’t have. Here are three more things you can do:
1. Talk to a Huntington Banker about overdraft options for your debit card, ATM transactions, checks, and electronic (ACH) transactions.
2. Sign up for Overdraft Protection and link a savings account to your checking account. So, if you spend more money than you have in your checking account, we’ll automatically transfer money from your savings to cover the difference—for free.
3. Understand the suite of tools and services Huntington offers to help you avoid overdraft fees and returns. Tools like Huntington Heads Up account alerts and Standby Cash. If you are enrolled in Standby Cash, you can access your Standby Cash credit line for help. If you believe you’re going to overdraw your account, you can use Standby Cash and make a transfer to prevent the overdraft from occurring.

Question 22

What if I don’t want you to pay my overdrafts for debit card purchases or ATM transactions?

Accepted Answer

We will not authorize and pay overdrafts for your consumer ATM and debit card transactions unless you ask us to (opt in). Sometimes these transactions will still cause overdrafts even if you opt out. If that happens, you won't be charged any overdraft fees. You can change your overdraft options at any time. If you want to get more information on our overdraft options for ATM and Debit Card transactions or to change your election, log in to online banking, click Profile at the top and then Overdraft Options. Call us at (800) 445-3658, 24 hours a day, 7 days a week, or visit any Huntington branch to speak with a banker.

Overdraft Fee Relief with 24-Hour Grace^®

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You have until midnight CT

Cover the full amount with your deposit

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Overdraft Fee Relief with 24-Hour Grace®