Commercial Banking: Key Things to Know
Detailed information now that you’ve transitioned to Huntington commercial banking solutions.
We Look Forward to Working with You
Your Commercial Accounts and Services
Deposit and Liquidity Management
We automatically selected the Huntington commercial accounts closest to your previous TCF accounts. We told you about your new accounts in the Welcome Package we sent in early September. Your Relationship Manager can also assist you with any questions you may have.
Treasury Management
We automatically transferred your payees, Wire/ACH payment templates, some basic permission settings, and other personalized data. For more details, refer to our Treasury Management Transition Guide that was made available via your Welcome Package and emails we sent you.
Business Credit Cards
If you currently have a TCF or Chemical branded business credit card, your account will continue to be managed by First Bankcard (the current provider) and will not move to Huntington. Your card will continue to work without any interruption. Please contact the telephone number or website listed on the back of your card for any questions.
Remote Deposit Capture
Your TCF Remote Deposit will remain accessible using the same URL and login credentials. As a Huntington customer, your remote deposit window has been extended to midnight ET.
Lockbox
Your lockbox service will remain accessible through our providers, Exela or CheckAlt. Former TCF customers using Exela services will see no changes to the URL and login credentials. Former Chemical customers using CheckAlt services will be automatically redirected from
https://lockbox.tcfbank.com to
https://lockbox.huntington.com where they will be prompted to enter existing login credentials.
Your Transactions
Account Numbers
Your account and routing numbers have changed as of October 12, 2021. ACH customers received their new account numbers in mid-September along with detailed information on how to set up and initiate ACH Payments with Huntington. All other deposit customers received new account/routing numbers in a letter sent in advance of accounts converting to Huntington. They are also viewable in Huntington® Business Online now that your accounts have moved to Huntington.
Checks and ACH Transactions
You may continue to use your TCF or Chemical checks until they run out.
ACH transactions received for your account will continue with no action required on your part. Huntington will notify ACH payment originators of your new deposit account and routing number(s) with a Notification of Change (NOC).
Bill Pay
Most payee information and scheduled bill payments were transferred to Huntington, but please take the time to validate your payees and scheduled payments. (Note: At Huntington, bill pay funds are debited from your account on the day we send the payment, not the payment delivery date. Bill payments and transfers entered before 8 p.m. ET will be processed on the same business day.)
Transfers
You need to reestablish future-dated and recurring internal account-to-account transfers, including transfers/payments to TCF loans or lines of credit.
Night Deposit Box
Deposits made through one of our night depositories are typically considered received on the next business day after you make the deposit. Once received, availability of your deposit will be made in accordance with our Funds Availability Policy.
Your Access
Business Online
User login information was sent via email to online administrators and users the week of September 20, along with detailed instructions. The company administrator must be the first user to log in to Business Online and accept the Business Online User Agreement.
In-Person
As always, your Relationship Manager will be available to meet with you at your offices or other locations that are convenient for you.
Your Reporting and Recordkeeping
Deposit Account Statements
You will receive a final deposit account statement from TCF either in the mail or in online banking. Statement cycles will remain approximately the same as they are today. Your statements currently saved by TCF will be transferred and made available for you to view via Huntington® Business Online.
Tax Reporting
We will send your company and the IRS any applicable tax reporting information for 2021.