Welcome to Commercial Banking

Yes. Access to Cadence Bank online and mobile banking has ended for most services. Communication will be sent regarding continued use of Commercial Center for some services. Your online account access is provided through either Huntington Business Online or Huntington Online Banking, depending on the services your organization uses. Please refer to the materials sent to you by mail and email. You can also visit the dedicated online banking transition pages for more information about Huntington Online Banking or Huntington Business Online.

At Huntington, Bill Pay funds are withdrawn on the "send on" date rather than the "due date". Huntington set the "send on" date using the Cadence "due" date; payments are being processed and funds are removed on that date, so payments could be late.

Review all future payments in Huntington Bill Pay and adjust "send on" dates to ensure on time arrival. Allow 2 business days for electronic payments (denoted with a lightning bolt icon) and 5 business days for check payments (denoted with an envelope icon).

Some payees who received electronic payments were switched to check payments; adjust dates accordingly. Update paper check payee details to match the physical bill exactly (this may re-establish electronic payment).

Huntington does not support electronic bills (eBills). If you used eBills at Cadence, your payment may have been made automatically for the full amount due. At Huntington, you'll enter your payment amount each month if your bill varies. If your payment amount stays the same, you can set up a recurring payment.

Auto-payments set up using eBills do not continue. If an eBill auto-payment was scheduled before the transition and was to be paid after June 22, Huntington processed that one payment. Future payments will need to be set up using Bill Pay.

If a payment falls on a weekend or holiday, it will automatically move to the next business day.

Six months of bill pay history will appear in the payment history section of Huntington Bill Pay, but older transactions will be visible in your transitioned deposit account history.

Huntington attempted to transfer all payees/payments for accounts transitioned to a checking account. Money market accounts can't be used with Bill Pay at Huntington. If you transitioned to a Huntington money market account, your existing Bill Pay payees did not move over. You will need to set up these payees using a checking account.

If the person who set up or manages Bill Pay is not an owner of the checking account used for payments, the payees and payments did not transfer but can be reestablished in Huntington Bill Pay.

Yes, your routing and account numbers for your commercial deposit and/or loan account(s) have changed. You were provided with your new numbers by mail in June. Administrators can also view them in Business Online. Some loans will not be viewable until Thursday, June 25, 2026.

New, unique account numbers were assigned to protect accounts and prevent account number duplication, and the routing number changed to Huntington’s routing number so deposits and payments continue to process securely. Please use the new Huntington account and routing numbers you received by mail to update the companies and counterparties that pay or debit your business.

The terms of your commercial loans have not changed. You have a new address for all loan payments, which will be included on your first Huntington Bank commercial loan statement. Please refer to the letter(s) sent to you with more information about the transition of these accounts.