Welcome to Commercial Banking

Yes. Access to Cadence Bank online and mobile banking will end on Thursday, June 18, 2026, for some services, specifically:

• Access to Bill Pay ends at 6:00 a.m. ET.
• Access to Cadence Bank online and mobile banking ends.
• Access to Cadence Commercial Center ends at 7:00 PM ET with some services remaining.
• Additional communication will be sent regarding continued use of Commercial Center past June 18, 2026.

Huntington Bank’s online and mobile banking services will be available beginning Monday, June 22, 2026.

If your online service is transitioning to Huntington Business Online, you will receive information on the setup and preview period by mail and email from Huntington Bank at the end of May. The preview period, May 26 to June 18, is available for Administrators to get early access to log in to Business Online, review key account details, and complete set-up steps head of the transition, so you’re ready to go day one on June 22 when full access begins.

If your online service is transitioning to Huntington Online Banking, you may be eligible to set up your new username and password a few weeks before the June transition. Pre‑enrolling in Huntington Online Banking helps ensure a smoother, faster transition with uninterrupted access to your accounts on day one. Look for the early enrollment option within Cadence Online Banking in mid-May, as well as the information we will send to you by mail and email.

At Huntington, Bill Pay funds are withdrawn on the “send on” date rather than the “due date”. For the transfer, Huntington will set the "send on" date using the Cadence "due" date; payments will process and funds will not be removed until that due date, so payments could be late.

Review all future payments in Huntington Bill Pay and adjust “send on” dates to ensure on time arrival. Allow 2 business days for electronic payments (lightning bolt icon) and 5 business days for check payments (envelope icon).

Some payees who currently receive electronic payments may be switched to check payments; adjust dates accordingly. Update paper check payee details to match physical bill exactly (this may re-establish electronic payment).

Huntington does not support electronic bills (eBills). If you used eBills at Cadence, your payment may have been made automatically for the full amount due. At Huntington, you’ll enter your payment amount each month if your bill varies. If your payment amount stays the same, you can set up a recurring payment.

Auto‑payments set up using eBills will not continue after the transition. If an eBill auto‑payment was scheduled before the transition and is to be paid after June 22, Huntington will process that one payment. Future payments will need to be set up using Bill Pay.

If a payment falls on a weekend or holiday, it will automatically move to the next business day.

Six months of bill pay history will appear in the payment history section of Huntington Bill Pay, but older transactions will be visible in your transitioned deposit account history.

Huntington will attempt to transfer all payees/payments for accounts transitioned to a checking account. Money market accounts can't be used with Bill Pay at Huntington. If you transitioned to a Huntington money market account, your existing Bill Pay payees will not move over. You will need to set up these payees using a checking account.

If the person who set up or manages Bill Pay is not an owner of the checking account used for payments, the payees and payments will not transfer. If your Bill Pay account is managed by a non-owner, download/print your payees and payment history for reference as re-establishing those in Huntington Bill Pay will likely be required.

Yes, your account and routing numbers for your commercial deposit account(s) and/or loan(s) will be changing. We’ll provide you with your new numbers shortly before June 22, 2026. Administrators will also be able to view them in Business Online beginning Monday, June 22, 2026. Some loans will not be viewable until Thursday, June 25, 2026.

New, unique account numbers are assigned to protect accounts and prevent account number duplication, and the routing number will change to Huntington’s routing number so deposits and payments continue to process securely. Starting June 22, use the new Huntington account and routing numbers you received by mail to update the companies and counterparties that pay or debit your business. To ensure your payments and deposits continue smoothly, your current Cadence account and routing numbers will continue to work for a limited time.

The terms of your commercial loans will not change and will transition on June 22, 2026. You will have a new address for all loan payments, which will be included on your first Huntington Bank commercial loan statement after the conversion. Please refer to the letter(s) sent to you with more information about the transition of these accounts.

Some loan accounts may not be viewable online until June 25, 2026.