Maintaining Effective Treasury Functions for Your Business

With any challenging environment (such as the current COVID-19 pandemic), it’s important to not only consider implications for yourself and your family, but for your business and your employees. In addition to possible impacts to financial operations, business disruptions can create a compromised time where hackers are especially active. Huntington is here to help you think through the components of your contingency plan.

Payment Center & Business Online Best Practices

  • Assign more than one person to all roles, including System Administrator, to support undisrupted system access
  • Ensure all profiles are up to date with current contact information (consider remote numbers and cellphone numbers)
  • Cross-train employees to provide back-up (user guides and training are available in the Online Help section within
  • Ensure employees are extra diligent with all data security, confirmation routines, and password protocols
  • Remember, unless you contacted us first, we will never reach out to you

Do you have what you need to work remotely?

  • Computer Equipment
  • Login Token
  • Wire PIN (if applicable)
  • Secured Check Stock
  • Signature Stamps

Other Considerations

Mailed Payments

  • Determine how you will handle gathering/processing mail remotely
  • Have deposit slips and night drop bags on hand


  • Consider initiating ACH payments via Payment Center if you cannot print physical checks
  • Update contact information for authorized account signers to their remote address (if applicable)

Merchant Services

  • As customer foot-traffic may be reduced, consider alternative transaction options (i.e. remote orders)
  • Contact your FiServ provider with questions or to learn about additional merchant options

Questions about your specific services? Please contact your Huntington Treasury Management Advisor.

Make an impact

Learn how Huntington can help make a positive impact in the region. Contact your Huntington relationship manager.
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