Auto Finance and Dealer Services

What is the lien holder address for vehicle titles and auto insurance?

Huntington National Bank
5555 Cleveland Ave (GW1C01)
Columbus, OH 43231

Lienholder address for New Jersey residents only:

Huntington National Bank
41 South High Street (HC0910)
Columbus, OH 43215

What is Huntington’s FDI Number?

HNB Federal Tax ID# 31-0966785

What are Huntington's ELT codes for eligible electronic titling states?

• Arizona – E00261869
• California – FWS
• Colorado – E3109667850001
• Florida – 217738221
• Georgia – 001100387536
• Idaho – 310966785
• Illinois - DD0028IL
• Indiana – 3109667850001
• Iowa – 31096678500
• Louisiana – ECHD
• Maine - 310966755-001
• Maryland – 10199
• Massachusetts – C23544
• Michigan – LH107054
• Mississippi - 00693151360
• Montana - ELT100104
• Nebraska – 90775896
• Nevada – HU0006
• New Jersey - 4525960774432310
• New York – 34909
• North Carolina – 31519476
• Ohio – E00549
• Oklahoma – LH004055
• Pennsylvania – 31096678501
• South Carolina – 32600654
• South Dakota – 310966785
• Texas – 31096678500
• Virginia – ELTJ4
• Washington – HNB
• West Virginia - DD0028WV
• Wisconsin – 53256

My customer doesn’t reside in the state where the dealership is located. How should we process the title work to ensure the lien is recorded in a timely manner?

The dealership should send the paperwork to the BMV where the customer lives to ensure the lien is properly recorded.

Who should I contact for a lien satisfaction letter if Huntington's lien is recorded on my customer's title, but they don’t have an outstanding loan with you?

Please contact our Loan/Lease Customer Service Line at 800-445-8460, 7:00 a.m. to 8:00 p.m. EST.
Or fax your request to 877-293-7409, Attn: Title Administration.

My customer has several loan accounts with you. Since I don’t have a loan number, I can’t use your 24-hour automated payoff line. Who should I contact for a loan payoff?

You must have the customer's account number to obtain a payoff quote through our automated telephone service. You could also have the customer contact our Loan/Lease Customer Service Line at 800-445-8460, 7:00 a.m. to 8:00 p.m. EST to obtain the account number.

How can I obtain a loan payoff when my dealership is open for business?

Once you have the customer’s authorization, contact our Dealer Payoff Line at 800-822-6327, 24 hours a day, 7 days a week, and follow the prompts in our automated telephone service to obtain the payoff amount using the account number or Social Security Number (SSN).

Where do I send the customer's loan payoff and how soon will I receive the title?

Please send the check in the amount of the loan payoff with the account number OR Social Security Number (SSN) of the customer to:

The Huntington National Bank
5555 Cleveland Ave
ATTN: Payoff GW1N10
Columbus, OH 43231

You will receive the title, notification of the lien being released electronically, or lien release letter within 10 business days.

What are the most common errors to avoid in order to prevent funding delays?

Not including the Bookout sheet or Risk Based Pricing Notification.

Where can I obtain a simple checklist of documents required for funding that we can include with each deal submitted?

Please contact your retail relationship manager or region help desk and they can provide a checklist for you.

Where should I fax documents requested for funding and what information should I include to make sure they’re imaged to the correct deal?

Please fax the information requested to (800) 480-2044 and be sure to include the Application Identification Number.

Who do I contact for deal funding status or assistance with funding issues?

Please contact our Indirect Funding Department at (800) 926-6794 or you can contact your region help desk. Updates to the funding package status are also displayed within DealerTrack and RouteOne.

Who should I contact to stop funding on a deal if paperwork is in transit (for corrections needed, etc.)?

Please contact your region help desk, retail relationship manager, or the funding department at (800) 926-6794 for assistance.

My customer hasn’t received their Welcome Letter yet. Where should they send their payment?

If the customer has a payment that is due, please send the first payment to the following address. Please include the customer's Social Security Number (SSN) on the check or money order.

The Huntington National Bank
5555 Cleveland Ave
Attn: GW1C06
Columbus, OH 43231

When the customer receives their Welcome Letter, they may then begin using the regular payment address. It can take up to 14 days to receive their Welcome Letter after Huntington documents the details of their agreement. If the customer has questions about payment method options described in the Welcome Letter, they can contact our Loan/Lease Customer Service Line at (800) 445-8460, 7:00 a.m. to 8:00 p.m. EST.

Who should I contact if my customer was set up at closing for auto funds transfer, and their first payment wasn’t deducted from their deposit account?

If the customer has questions about their automatic payment, they should contact our Loan/Lease Customer Service Line at (800) 445-8460, 7:00 a.m. to 8:00 p.m. ET. They can verify that the automatic payment was properly set up or assist in getting it started.