Huntington's Personal Mobile Guarantee


Secure online. Always on time. Guaranteed.
Our Commitment

We are committed to providing you a secure and reliable online experience. You have our word on it with our Huntington's Personal Online Guarantee. In the rare event a problem arises, you can rest assured that:

We will replace funds that you did not authorize to be removed from your account if you notify us in a timely manner.

We will make your payments on time, every time. If you are charged a late fee, we'll take care of it for you as long as you've scheduled your payments on time1 with available funds

What You Can Do

Doing your part ensures a better, safer online banking experience and helps protect you from fraud. Remember these tips each time you bank or pay bills online.

1. Practice safe online banking:

  1.     Keep your information secure
    • Protect your username and passwords--don't share them with anyone.
    • Sign up for Online Statements and eliminate the possibility of paper statements being taken from your mailbox.
    • Monitor your account online regularly and notify us if you see any suspicious activity.
        Keep your computer secure
    • Install anti-virus software and download updates as soon as they are available.
    • Install a personal firewall.
    • Close your browser after logging out of your online bank account, especially if you are using a public computer.
    • Update your browser to make sure you have the latest technology.

2. 1Schedule your bill payments on time:

    • Allow at least five business days before the due date for payments mailed via the U.S. Postal Service. (Look for the symbol for payments sent by mail.)
    • Allow at least two business days before the due date for payments sent electronically. (Look for the symbol for payments sent electronically.)
Note: We send a majority of bill payments electronically. However, some payees are not able to receive electronic payments, so we send these payments via the U.S. Postal Service.

3. Notify us in a timely manner as soon as you suspect fraud or notice any bill payment problem:
  Call us:
24 hours a day,
7 days a week
Write us:
Huntington Customer Service Center
P.O. Box 1558
Columbus, OH 43216
Message us:
Use Online Banking to send a message securely.

For More Information

Please review the Online Banking Access Agreement and Bill Pay Disclosure.

Still have questions? Call us at 1-877-932-BANK (2265) 24 hours a day, 7 days a week.


Mobile Banking Services

Your financial security is Huntington's top priority. When you use Huntington's mobile banking services, you can trust us to help keep your data secure and provide an experience that makes managing your finances easier. In addition to the security of your account information and the variety of tools we provide, Huntington's mobile phone banking services will continue to grow as technology does. You can access your account information from the web, your mobile phone, and by visiting your local Huntington branch.

Whether you receive real-time alerts using our mobile banking services, or text us to view your account balance, Huntington is dedicated to making banking easier.

Read our mobile banking services guarantee above or return to the main mobile banking page.