Investment, Insurance and Non-deposit Trust products are: NOT A DEPOSIT • NOT FDIC INSURED • NOT GUARANTEED BY THE BANK • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • MAY LOSE VALUE

Secure Online Banking Safety Guarantee

So secure, we offer a personal guarantee

At Huntington, we are committed to providing a secure and reliable online experience. You can be certain your money is safe and your payments will be sent on time. In fact, we guarantee it.

What we commit to do

In the event a problem arises with any transactions in Online Banking or Bill Pay, you’re protected by the Huntington Personal Online Guarantee:

  1. When notified in a timely manner, we will replace unauthorized funds from your account through Huntington Bill Pay.
  2. We will send your payments on time, every time. If an online banking transfer or bill payment is not sent on the date you’ve requested, and you are charged a late fee as a result, we’ll take care of it for you (as long as you schedule your payments on time1 with available funds, enter the correct information and comply with the terms of our Online Services Agreement).

For full details, please consult your Huntington Online Services Agreement.

What you can do

Protect yourself from fraud by keeping your information secure. Remember these tips each time you bank or pay bills online:

  • Protect your usernames and passwords. Don’t share your login information with anyone.
  • Sign up for online statements and eliminate the possibility of paper statements being taken from your mailbox.
  • Monitor your account online regularly and notify us if you see any suspicious activity.

Any issues? Let us know

As soon as you suspect fraud or notice a bill payment problem, get in touch with us as soon as possible.

  • Call us: (800) 480-2265, daily 6 a.m. to midnight ET
  • Write us: Huntington Customer Service Center, EA5C42, P.O. Box 1558, Columbus, OH 43216

    • For more information, please review the Huntington Online Services Agreement.

The Hub

Looking out for your money has never been easier. Huntington provides a digital banking hub that helps you understand your spending habits, helps you plan ahead, and keeps you in-the-know with everything going on with your account.

Learn More

The Private Bank Hub

Your online banking experience just got better. The Private Bank Hub, while similar to The Hub, includes several unique tools to enhance your banking experience, exclusively for Private Bank clients.

Learn More

Contact Us

We're here for you—online, by phone, or in a branch.

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1Schedule your payments at least five business days before the due date for payments mailed via the U.S. Postal Service. Schedule your payments at least two business days before the due date for payments sent electronically. Payments scheduled before 8:00 p.m. ET Monday through Friday, excluding federal holidays, will begin to process on the same day. Payments to a Huntington credit card made before midnight ET will be credited to the account as of that day.

FINRA BrokerCheck
See more about Huntington Financial Advisors and our investment professionals at FINRA BrokerCheck. Learn more.

Huntington offers a full range of wealth management and financial services through dedicated teams of professionals in the Huntington Private Bank® and Huntington Financial Advisors®, as follows:

  • Banking solutions, including loans and deposit accounts, are provided by The Huntington National Bank, Equal Housing Lender and Member FDIC.
  • Trust and investment management services are provided by The Huntington National Bank, a national bank with fiduciary powers.
  • Certain investment advisory solutions, securities and insurance products are provided by Huntington Financial Advisors®.
  • Certain insurance products are offered by Huntington Insurance, Inc. and underwritten by third-party insurance carriers not affiliated with Huntington Insurance, Inc.

Huntington Private Bank® is a federally registered service mark of Huntington Bancshares Incorporated.

Huntington Financial Advisors® is a federally registered service mark and a trade name under which The Huntington Investment Company does business as a registered broker-dealer, member FINRA and SIPC, a registered investment advisor with the U.S. Securities and Exchange Commission (SEC) and a licensed insurance agency.

The Huntington National Bank, The Huntington Investment Company, and Huntington Insurance, Inc., are wholly-owned subsidiaries of Huntington Bancshares Incorporated.

Minimum investment or deposit balance criteria apply with respect to the Huntington Private Bank. Please contact a Huntington Private Bank colleague for more information on eligibility requirements.