Protect Your Account Information

Secure. Reliable. You have our word on it with our Huntington Online Guarantee.

Our Commitment

Huntington has the highest levels of controls in place to protect your information.

Our Commitment

We are committed to providing you a secure and reliable online experience. You have our word on it with our Huntington Personal Online Guarantee. In the rare event a problem arises with any transactions in Online Banking or Bill Pay, you can rest assured that for your personal accounts:

  • We will replace funds that you did not authorize to be removed through Online Banking or Bill Pay from your account if you notify us in a timely manner.
  • We will make your payments on time, every time. If you are charged a late fee, we'll take care of it for you as long as you've scheduled your online banking transfers or bill payments on time with available funds.


What You Can Do

Doing your part ensures a better, safer online banking experience and helps protect you from fraud. Remember these tips each time you bank or pay bills online.

  1. Practice safe online banking.
  2. *Schedule your bill payments on time:
  • Allow at least five business days before the due date for payments mailed via the U.S. Postal Service. (Look for the envelopesymbol for payments sent by mail.)
  • Allow at least two business days before the due date for payments sent electronically. (Look for thesymbol for payments sent electronically.)

Note: We send a majority of bill payments electronically. However, some payees are not able to receive electronic payments, so we send these payments via the U.S. Postal Service.

  1. Notify us in a timely manner as soon as you suspect fraud or notice any bill payment problem:
    • Call us:
      1-800-480-BANK
      24 hours a day, 7 days a week
    • Write us:
      Huntington Customer Service Center
      (EA5C42)
      P.O. Box 1558
      Columbus, OH 43216
    • Send a message:
      Use Online Banking to send us a message securely.


For More Information

*Please review the Online Access Agreement and Disclosure Statement and the Huntington Bill Pay Agreement and Disclosure Statement.

Still have questions? Call us at 1-877-932-BANK (2265) 24 hours a day, 7 days a week.