Your Private Bank Transition

A Dedication to Looking Out for You.

Now that TCF has officially joined Huntington, our combined teams are working together to make your banking even better. Here you can learn more about the kinds of teamwork and fresh, innovative thinking we’ll be using to move your financial plans forward.

Frequently Asked Questions

View Online Banking Digital Demos

What's Happening in 2021

  • October 12 - Welcome to Huntington

    Your TCF deposit and lending relationship moved to Huntington Private Bank®. You gained full access to all your deposit and loan accounts at any Huntington branch, ATM, or online.

  • November 1

    Trust and Investment Management services transition to Huntington. You will now be able to see your Trust and Investment Management accounts in online banking.

Key things to know

Here's where you'll find information about the transfer of your products, services, account history, and other important information.

Learn more

Answers to your Questions

What are the key things to know about my transition to Huntington?

Answer: Refer to the Key Things to Know page, where you’ll find important details about transferring products, services, and account history.

Will my current banking team change when we move to Huntington?

Answer: Like TCF, Huntington knows the value of Private Bank relationships and our goal is to maintain your current Private Bank Relationship Managers. We are committed to building long-term relationships based on careful listening, proactive advising, and mutual respect. Depend on us for responsive service and deep experience across a broad spectrum of banking and wealth management offerings.

When can I start banking at Huntington branches or ATMs?

Answer: You can now bank at any of 1,100+ Huntington branches and 1,700+ Huntington ATMs.

Are any of my banking centers closing?

Answer: There are some TCF and Huntington banking center consolidations, primarily in places where the TCF and Huntington locations are close to each other. If a banking center near you is affected, we give you plenty of advance notice.

What happens to my FDIC coverage if I have accounts at TCF and Huntington?

Answer: If you had accounts at both banks as of June 9, 2021, FDIC coverage of your deposits will remain separate through December 9, 2021 or possibly longer for CDs depending on the maturity date. Even after that, no action will be required if your combined balances are $250,000 or less. If your balances exceed that level, ask your Private Bank Relationship Manager about accommodations that can be made to help ensure you receive the maximum FDIC coverage allowed by law. If you have questions about your FDIC insurance, call the FDIC toll-free at 1-877-ASK-FDIC, or refer to the FDIC website for additional details at https://www.fdic.gov.

How will Huntington support my community?

Answer: Supporting local communities is one of our top priorities. Huntington has a five-year, $40 billion commitment to strengthen our communities, small businesses and foster economic justice. In just this past year, we have placed $952 million in community development loans and investments, including loans supporting affordable housing. Now and in the future, we will continue to work with integrity and focus, working with our clients and giving back to the people and organizations who depend on us.

How did my deposit accounts transfer to Huntington?

Answer: For your convenience, we selected the Huntington account that was closest to your previous TCF account. We sent you a Welcome Package describing your new accounts as well as the many banking opportunities you’ll find at Huntington. Your Private Bank team can review these choices with you and discuss any potential adjustments you may wish to make.

What happened with my deposit and loan account numbers, checks, statements, and other services?

Answer: Your account and routing numbers changed as of October 12, 2021. We sent you a letter with your new deposit and loan account and routing number(s) before October 12. They are also available in Huntington Online Banking beginning October 12.

Continue to use your TCF or Chemical checks until the run out.

You can learn more about these topics and many others on the Key Things to Know page. If you have questions that are not covered there, contact your Private Bank service team.

Where can I find my new Account Disclosure Document?

Answer: Your new Account Disclosure Document was provided in the Welcome Package. You can also view Account Disclosure Document online.

What happened with my debit card?

Answer: New Huntington Debit Mastercards were mailed in late September or early October to checking account customers, provided you have your TCF debit card for a purchase or cash withdrawal at least once in the past 12 months leading up to your transition to Huntington. If you only have a savings account, we sent you an ATM replacement card.

Activate and use your new card beginning on the date on the card activation sticker.

You will continue to use your current PIN with your new card. For your personal security, if your existing TCF PIN was 9999, we mailed you a new PIN prior to the date shown on the activation sticker on your new card.

You may continue to use your TCF debit card until you have activated your new Huntington card. Your TCF debit card will be deactivated on November 4, 2021, if you have not previously activated your new Huntington debit card or you have not received a new card.

Remember to update your new card information anywhere you have it saved for automatic payments like mobile wallet, utilities, memberships, and online purchases. Your new Debit Mastercard comes with many great benefits. Visit huntington.com/GTBDebit for details about the benefits available to you.

What will happen with my investment and/or trust relationships?

Answer: These relationships will transition to Huntington automatically, with little or no effort on your part, on November 1, 2021. Your investment portfolio and trust directives will be unchanged. Your Private Bank Relationship Manager will provide full details. Account numbers will be provided to you ahead of time.

How to I access online banking?

Answer: If you haven’t already established your username and password for Huntington Online Banking, you can enroll at huntington.com beginning at 8:00 a.m. on Tuesday, October 12. To successfully create your login credentials, you’ll need to provide your TCF checking account number, TCF debit card number, or TCF Digital Banking Login ID.

Bill Pay
Most of the payees and bill payments you established within your TCF digital banking have transferred to Huntington. Note: At Huntington, bill pay funds are debited from your account on the date we send the payment, not the payment delivery date. Bill payments and transfers entered before 8:00 p.m. ET will be processed on the same business day.

Verify payees and scheduled payments before the due date.

Online Transfers
Scheduled internal or external transfers set up through TCF digital banking need to be reestablished through Huntington Online Banking.

Learn more about Huntington’s unique banking innovations and digital tools. To learn more about features and services available with the Huntington Online Banking experience watch the Digital Demos now.

When did my loan or line of credit relationship transfer?

Answer: These accounts transitioned to Huntington between October 1 through October 4 and became available for viewing in Huntington Online Banking on October 5, 2021. All other accounts are viewable as of October 12, 2021.

How can I set up online banking access at Huntington for my mortgage or line of credit?

Answer: An online banking profile may be created on Huntington.com by clicking “Enroll now” under “New to Online Banking?”.

How do I request a loan payoff amount?

Answer:

  • Mortgage customers can request a payoff via their online banking profile starting October 5.
  • To request a payoff for other loans via the phone call:
    • Personal Credit Line (Lines of Credit): (800) 992-2053
    • Mortgage: (800) 323-4695
    • Installment: (800) 445-8460

What is happening with my TCF/Chemical credit card?

Answer: If you currently have a TCF or Chemical branded credit card, your account will continue to be managed by First Bankcard (the current provider) and will not move to Huntington. Your card will continue to work without any interruption. Please contact the telephone number or website listed on the back of your card for any questions.

What Makes Huntington Different

We’re a bank that never hesitates to come up with big ideas that go beyond banking-as-usual. Whether it’s a personal financial challenge or some other obstacle, we see challenges as opportunities to make things better.

At Huntington Private Bank, we focus on your financial life goals. By understanding where you are today and where you want to be in the future, we work with you to take care of your family and your legacy. That's why we are looking out for you and why we think you'll value the Private Bank experience at Huntington.

Learn more about our recent customer innovations.

Welcome to our very best

As a client of Huntington Private Bank, you can look forward to Huntington’s best thinking, smartest banking conveniences, and highest levels of personal attention to help assure the health and security of your financial affairs.

A Sophisticated Team

Your Private Bank team will bring access to wealth specialists who will work to understand your goals to address your financial needs and ambitions.

More Helpful Access

The Private Bank Hub is a unique digital experience designed to give Private Bank clients added oversight and control over their financial affairs, with customizable tools, helpful reminders, your team’s contact information and more, all at your fingertips.

A Commitment to Your Legacy

As a fiduciary for nearly a century, we can work with you and your legal team to implement a wealth management plan that addresses multigenerational family dynamics, gifting strategies, business succession, and other complex factors.

Huntington Private Bank® is a team of professionals dedicated to delivering a full range of wealth and financial services. The team is comprised of Private Bankers, who offer premium banking solutions, Wealth and Investment Management professionals, who provide, among other services, trust and estate administration and portfolio management from The Huntington National Bank, and licensed investment representatives of The Huntington Investment Company, which offers securities and investment advisory services. Huntington Private Bank® is a federally registered service mark of Huntington Bancshares Incorporated.

Huntington Financial Advisors® is a service mark and trade name under which The Huntington Investment Company offers securities and insurance products and services. The Huntington Investment Company is a registered broker-dealer, member FINRA and SIPC, and registered investment advisor with the U.S. Securities and Exchange Commission (SEC). The Huntington Investment Company is a wholly-owned subsidiary of Huntington Bancshares Incorporated.

Certain insurance products are offered by Huntington Insurance, Inc., a wholly-owned subsidiary of Huntington Bancshares Incorporated, and underwritten by third-party insurance carriers not affiliated with Huntington Insurance, Inc.

Trust and investment management services are provided by The Huntington National Bank, a national bank with fiduciary powers. The Huntington National Bank is a wholly-owned subsidiary of Huntington Bancshares Incorporated.

1Message and data rates may apply.

TCF® and the TCF logo are federally registered service marks of Huntington Bancshares Incorporated.

Quicken® and QuickBooks® are registered trademarks of Intuit Inc.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

First Bankcard® is a registered trademark of First National Bank of Nebraska, Inc.

Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

Other third-party product, service, and business names are trademarks and/or service marks of their respective owners.